Waste and bin hire
Challenge
Spreadsheets, MYOB and manual re-entry. Hand scheduling capped capacity and records were scattered.
What we did
A full systems review led to HirePOS as the new operational backbone. We ran the migration and training, rebuilt workflows end to end (onboarding, compliance, SOPs and weekly reporting), and now run bookkeeping, payables, payroll and a scalable three-driver, six-day schedule.
Impact
60 hrs
Admin removed per week
2x
Customer capacity built in
Catering
Challenge
A large past-customer database sat unused, with no sales system and hidden margin erosion.
What we did
We analysed sales and customer data to target new, dormant and churned accounts, found and fixed a significant hidden margin leak, and built the CRM, sales campaigns, customer journeys and menus we now run as the ongoing marketing operation.
Impact
15%
Net-margin improvement
65%
Of sales on the improved channel
0 to 1,000
Targeted contacts per month
Hospitality group
Challenge
A central kitchen supplying six venues, franchise-bound, with no view of leaks or yield.
What we did
We built a live inventory and variance tracker on a costed recipe engine, comparing expected and actual usage and flagging unexplained variance, plus a weekly entry sheet, documented SOPs and a weekly rhythm, managed for team adoption and built franchise-ready.
Impact
$500/wk
Waste and yield gain on $10k weekly
